About Us...

Rusticks is a small family business based in Devon and have been making metal garden products for almost fifteen years now. 
Our products are made by hand, using tooling made by ourselves.
The plant stakes and supports we make are intended to go rusty, a natural finish that lends itself ideally for use in the garden, however we now also give the option to purchase items in bare metal, cleaned and ready to rust or paint.
Only engineering or structural grade steel bar is used to make our products, giving more consistent quality and higher strength.

Mayfield Garden Edging Hoops Twist A
Rusticks Ricci and Cornetta plant stakes

 

General Information when making a purchase....

**Wishing everyone a safe 2021**

  • Payment in full to be made at time of ordering or if agreed, a deposit of not less than 30% of the order total to be paid, with the remaining balance due before items are shipped, or at time of delivery by ourselves or upon collection.
  • Manufacture and dispatch time  3 - 5 working days.
  • OUT OF STOCK PRODUCTS - Only pre-ordering available. Please allow approx 14 working days for dispatch.
  • Worldwide shipping available please email us for a quote.
  • We do NOT supply other retailers or shops, however we do sell on other platforms on the internet. Our products are only available direct from us. (Please contact us if you know different.)
  • Payment or deposit as specified above is required before any work is carried out.
  • All goods remain the property of Rusticks until payment in full is received.
  • At time of ordering, a request will be made for your contact telephone number. This is requested by the courier and will only be used for this purpose.
  • When your order is ready and due for dispatch we will let you know and provide the tracking information.
  • Please note all of our items are handmade and due to methods of manufacture slight variations may occur and therefore all dimensions given must be considered as approximate. We reserve the right to change or modify designs and pricing at any time.
  • Most of our products will be sent out with a bare metal finish. Our rusted products where specified are sent out with a newly rusted finish. This means we have begun the rusting process which over time develops further.
  • ​​We use a fully tracked, signed for courier service. There are occasions when delivery would be made in one of our own vehicles.
  • Collection welcome, please arrange beforehand.
  • We want you to be completely happy with your purchase from us, however in the unlikely event you receive damaged or faulty goods we will provide a full refund or exchange. Please contact us as soon as possible.
  • Any unwanted goods may be returned to us in unused and re-saleable condition. Please make contact within 14 working days after receipt of goods. Return postage costs in this case cannot be refunded.
  • Please note any custom made or bespoke items are not normally returnable unless the item is faulty or a mutual agreement has been reached.
  • If you order goods for delivery to an international destination, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note we have no control over these duties and cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information.
  • Any data collected by us is never passed onto third parties other than the necessary information required to arrange delivery services.